Change policy

Not yet done loading / unloading your MegaBox? You can update your booking here. 

Changes to deliveries and pick-ups (date and/or time changes) requested before 3:00pm on the business day prior to delivery, are free of charge. A $89*fee per MegaBox applies for changes outside of this notice period. On the spot cancellation or rescheduling will incur the below fees:

‍

Zone 1:  $109.00 + $69 per succeeding MegaBox

Zone 2:  $149.00 + $69 per succeeding MegaBox

Zone 3:  $199.00 + $69 per succeeding MegaBox

Zone 4:  $249.00 + $69 per succeeding MegaBox

Zone 5:  $299.00 + $69 per succeeding MegaBox

‍

To verify which zone you’re in, type your postcode below.

Can’t find your postcode? Please contact our friendly team at (02) 8345 6000 to get more information.