Megabox Access | Terms & Conditions

Megabox Access Terms & Conditions

1. General Conditions

Access is by appointment only and is subject to availability at our Rosebery facility.

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Submitting the Access Booking Form is a request, not a confirmation.

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Your booking is not confirmed until you receive written confirmation from our team by email or SMS.

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Megabox reserves the right to decline or reschedule any booking based on operational capacity or safety.

2. Booking Notice Periods

  • Access requests must be made at least 48 hours in advance.
  • You may book up to 14 days ahead using the online Access Booking Form.
  • For access more than 14 days in advance, please email our team directly.
  • Bookings under 48 hours’ notice are treated as emergency access and are subject to a $110 fee per Megabox, pending approval.

3. Access Hours

Access is available at the Rosebery warehouse only (no mid-rental deliveries).

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Access times:

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  • Monday to Friday: 7:00 AM – 5:00 PM
  • Saturday: 9:00 AM – 5:00 PM
  • Sunday: 10:00 AM – 4:00 PM

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Please do not arrive within 15 minutes of closing, as access may be declined.

4. Check-In Procedure

  • Upon arrival, you must report to the office before accessing your Megabox.
  • Staff will direct you to your designated loading or access zone.
  • Failure to follow staff directions may result in suspension of access privileges.

5. Warehouse Safety Rules

To maintain a safe and efficient facility for everyone:

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  • Speed limit: 5 km/h within the warehouse grounds.
  • Forklift priority: Always give way to forklifts and operational vehicles.
  • Pedestrian zones: Use designated walkways only.
  • Maintain a safe distance from machinery and equipment.
  • Children and pets are not permitted in the warehouse area.

6. Access Limitations

  • Megaboxes will not be positioned for multiple consecutive days unless pre-approved in writing.
  • Access is only available at the Rosebery warehouse — we do not deliver boxes for mid-rental access.

7. No-Show and Late Arrival Policy

  • If you do not attend a confirmed booking without giving at least 24 hours’ notice, a $50 no-show fee per occurrence will apply.
  • Repeated no-shows or late arrivals may result in suspension of access privileges.

8. Changes and Cancellations

  • All changes or cancellations must be made in writing via email at least 48 hours before your confirmed booking time.
  • Megabox may reschedule or cancel access due to operational needs, safety concerns, or severe weather.

9. Policy Updates‍

These Access Terms & Conditions may change at any time without prior notice.

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The most up-to-date version will always be published on our website.

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By booking access, you agree to the latest version of these terms.

10. Questions

For any questions about access or these Terms & Conditions, please contact:

📧 manager@megaboxstorage.com.au

📞 02 8345 6000

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We appreciate your cooperation in keeping the Megabox facility safe and efficient for all customers and staff.