Frequently Asked Mobile Storage Questions

Your hunt for a simple, stress-free storage option in Sydney has come to an end. MegaBox Mobile Storage transforms the way people think about storage by creating custom solutions and providing space just when you need it. We are your moving partner, not just another mobile storage company.

What is MegaBox?

A MegaBox is a mobile storage unit that is 4.1m2 in size. Unlike your standard self-storage units where you take your belongings into a storage facility. We bring the storage to you. Removing the double handling, saving time and money.

How big is a MegaBox?

A MegaBox is 4.1m2 or 10m3 with the internal dimensions of 2.4m high, 1.7m wide and 2.4m long. Big enough to fit any of your common large household items like King mattresses and 3-seater lounges.

What is the MegaBox unit made of?

Our MegaBox’s are made of Australian made purpose-built specialty timber. This allows for your belongings to breathe and be free of damage from mould and dampness.

How much does a MegaBox cost?

Our pricing depends on how many MegaBox’s you need and for the length of stay. All our pricing is very clear and can be found in our instant quote.

Does the MegaBox have a weight limit?

Yes, Our MegaBox’s have a weight limit of 1 tonne. It is unlikely you will reach this limit, however some items to take note of are books / paper and gym equipment can be especially heavy.

How much notice do I need to give to access my storage unit?

We require a minimum of 48 hours’ notice to access your MegaBox. You can book access to your MegaBox here.


Where can I get boxes and packaging supplies?

Please head to our box shop to find all the packaging materials you need.

If you have any other questions, feel free to email us at sydney@megaboxstorage.com.au

Is Megabox weatherproof?

Yes – whenever a Megabox leaves our facility, we put a heavy-duty weatherproof cover over the wooden unit to ensure it stays completely dry. Our Megabox’s are delivered and redelivered on trailers to ensure the base of the Megabox is safe and dry from water.

Are fragile items safe to store in the Megabox?

Fragile items, if packed properly, are safe in the Megabox. Use wrapping paper and bubble wraps to cushion the fragile items.

How to pack my items in a Megabox?

Since Megabox units are moved around, we suggest packing your items tightly. Wrap your fragile items, disassemble your bed frames and such, and stack your boxes evenly. Just make sure you label the boxes for easy identification!

Why is Megabox unit cheaper than a standard Self Storage Unit?

Unlike the standard Self Storage unit, Megabox is modular. It can be stacked on top of each other. Access is restricted; hence it becomes more affordable than a traditional self-storage unit.

How secure is Megabox?

Megabox is just like any other self-storage units that can be secured by a padlock. The units are stored in our secure warehouse in Rosebery which has CCTV cameras and alarm system.

Where is Megabox office and where are the units stored?

The Megabox office is located within the Storage Plus Rosebery facility. The address is 87-103 Epsom Road Rosebery 2018 NSW. All Megabox’s are stored at this facility.


Will I be able to move/reposition the Megabox while in my property?

Unfortunately, no – that’s why you have to make sure that you have made all the necessary arrangements before the Drop Off Service so our driver will be able to position the Megabox properly for you to load/unload efficiently.

How to reschedule my Megabox Service?

You can reschedule your booked MegaBox Service here. Fees may apply.

Would I be able to refund my reservation fee if I decided to cancel the service?

Yes, providing we receive a minimum of 72 hours’ notice.

How would I know the number of Megabox units to reserve/book?

Every customer is different, however a rule of thumb that we use is that; one MegaBox will comfortably fit the contents of a studio / 1 bedroom apartment which is about 1-1.5 rooms per MegaBox.

Can I request for an interstate redelivery service?

Unfortunately, we do not currently offer interstate delivery services, however our friendly staff will be more than happy to assist you and recommend you partnered interstate removal companies.

How can I prevent moulds from accumulating in my storage if I won’t be accessing it at all for the duration of my stay?

Preventing moulds is easy if you pack your items properly and used the appropriate packing materials. Also, make sure that no damp items are placed inside the storage.

Drop off or redelivery charges?

Drop off and redelivery charges start from $349 per Megabox. If you are storing for 6 months +, you are eligible for a free redelivery once you are ready to finish storing. If you are storing for 12 months +, you are eligible for a free drop off and free delivery. Please see our pricing for more information.

Cost of removal services

All removal charges vary depending on the service you request – please refer to our pricing for more information.

How much time do I have to pack or unload my Megabox?

We can give customers up to 72 hours to load and unload their Megabox at preferred delivery address (providing there are no parking restrictions).

Can I use Megabox as a shed at my backyard?

Unfortunately, not.


Are there any extra charges?

All our charges are completely transparent here. There is a one-time $50 administrative fee per booking.

How do I cancel my Storage?

MegaBox requires 30 days notice prior to move out with only up to 10 days after the due date of the last invoice (provided notice has been given) can be prorated daily. Depending on the type of service you booked prior to this, you will be invoiced and charged on the same day of the service (if applicable.)

How do I pay for my Megabox?

MegaBox accepts card payments (Visa, Mastercard, Amex.) Either you opt for automatic monthly payments when you sign up with us, or you can manage your account online through our Customer Portal.


Can I request for a redelivery service for access?

Unfortunately not – if you wish to access your Megabox, simply request to book access here.

When can I access my Megabox?

Megabox access is during our Rosebery Office Hours.

Monday to Friday:  8am till 5:45pm

Saturday:                9am till 4:45pm

Sunday:                  10am till 3:45pm

Access is denied 30 minutes before closing of each business day.

How often can I access my unit?

Access is limited to once a month with a minimum of 48 hours notice prior to access and is subject to availability.